Our Team...

Our founder and friend, passed away April 26, 2008. He was an inspiration to us all and will be dearly missed.

  • If you would like to leave condolences, thoughts, prayers and memories you can do so here.
  • Listen to "Joel's Song" written and performed by Willy Potts - View Artist

    Joels_Song.mp3
    (Click to Play)


  • Mike Taylor, President of Action Duplication, Inc. has 20 years of media duplication experience.
  • He served 3 years in the United States Army and is a graduate of The Pennsylvania Institute of Technology with a degree in Electronic Engineering.
  • Prior to joining Action Duplication in 1990, he worked for Malvern based High Speed Video, the world's first duplicator to use high speed video duplication technology.
  • In 1990 Mike was one of the founding members of Action Duplication, and was instrumental in growing the company into the region's premier CD, DVD and VHS Duplicator. Action Duplication in West Conshohocken, PA now has 70 employees and satellite facilities in Maryland and Harrisburg.
  • He is married and has one adult child. His interests include computers, traveling and NASCAR.

  • Chief Financial Officer with over 25 years of various business experience including public accounting, manufacturing and wholesale trade. Bill is involved with finance, banking, strategic planning and customer relations.
  • His education includes a BS in Accounting from Marquette University. He is a certified public accountant and a member of the American Institute of Certified Public Accountants, the Pennsylvania Institute of Certified Public Accountants and the Philadelphia Business Leaders Alliance.
  • Prior to joining Action Duplication Inc., Bill was the Chief Financial Officer of Associated Resource Management Services Inc.
  • Bill serves on the boards of various civic, sports and school associations. He is also active in coaching several youth sports teams.
  • He is married with five children and his interests include golf, tennis, basketball and chess.

  • Craig Kuptsow, Director of Sales, joined Action Duplication in July of 1991, as a Senior Sales Manager to assist and develop new corporate clientele.
  • Craig was a former VP of Sales, at a Pennsylvania Film Transfer / Video Duplication firm. He established and managed the growth of a new video duplication division there. He has accumulated over 21 years of sales management experience in this industry.
  • Craig graduated from Widener University, with a degree in business management.
  • He spends his free time with wife, Kathleen and daughter Amanda.
  • Enjoys exercise and coaching Amanda in basketball & softball.

  • Lucy Wallace, Customer Service Manager, joined Action Duplication in March of 1997. She has over 28 years experience in customer service and customer relations.
  • Before coming to Action Duplication, she worked as a paralegal specializing in real estate title search and insurance.
  • Lucy is a mother of 6 children and enjoys cooking, reading and walking in her spare time.
  • She is active with BSO, Blind Sports Organization, as a coach and serves on their fund raising committee.

  • Steve Seyler, Plant Manager, joined Action Duplication in 2000 to launch their Optical Disc Division and now oversees disc manufacturing.
  • He has accumulated over 20 years of experience managing production and manufacturing operations for companies in Pennsylvania, New York and Massachusetts.
  • Steve studied Communication Arts at the Pennsylvania School of Art and Design and currently spends his free time playing blues piano, painting abstract landscapes and making video art.

  • Peter Diamond, IT & Multimedia Services Manager at Action Duplication, Inc. has more than 20 years of video, imaging and technology experience.
  • He is a graduate of Syracuse University, and did work as a photojournalist before moving to the video industry.
  • Peter started in the video rental industry before coming to Action Duplication.
  • He is married and has lived in the Philadelphia area for more than 20 years.